accessible electronic and information technology.voice, text, and video-based telecommunications products and systems, including text telephones (TTYs), videophones, and captioned telephones or equally effective telecommunications devices.open and closed captioning, including real-time captioning.telephones compatible with hearing aids.assistive listening devices and systems.real-time computer-aided transcription services.note takers or exchange of written notes.qualified sign language interpreters in person or through video remote interpreting (VRI) services.A public entity or private business cannot impose a surcharge on an individual with a disability to cover the costs of the auxiliary aid or service provided.Įxamples of common auxiliary aids and services include: the complexity of what is being communicated.Īuxiliary aids and services must be provided in accessible formats, in a timely manner, and in a way that protects the privacy and independence of the individual with a disability.the nature, length, and difficulty of the communication taking place and.The method of communication used by the individual.The type of auxiliary aid or service necessary to ensure effective communication depends on: (See the Department of Justice's Effective Communication webpage for more details.) Auxiliary aids and servicesĪuxiliary aids and services are ways to communicate with people who have communication disabilities. The goal is to ensure that communication with people with disabilities is as effective as communication with people without disabilities.Įffective communication rules also apply to companions (such as family members or friends) who have disabilities.
ADA requires public entities (state and local governments) and private entities (businesses and nonprofit organizations that serve the public) to provide auxiliary aids and services to make sure that individuals with speech, hearing and vision disabilities can understand what is said or written and can communicate effectively.
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